**ERIC MYKET**
ADDRESS
PHONE (home) PHONE (cell)
eric@tekym.com

*Q U A L I F I C A T I O N S * S U M M A R Y*
Experienced with a variety of computer and network software and hardware; skilled at working in fast-paced environments requiring organizational, technical, and interpersonal skills; detail-oriented and able to quickly find creative solutions to problems; willing and able to learn new methods and techniques and to learn how to use new hardware and software.

*E X P E R I E N C E * H I G H L I G H T S*
COMPUTER PROFICIENCY
- Frequently serve as sysadmin and tech support for friends and family, identifying and resolving technical problems (hardware and software)
- Extensive experience with computer hardware - have built and upgraded computers multiple times
- Familiar with a wide range of software across Windows, OSX, and Linux
- Able to quickly learn the basics of new/unfamiliar software
- Prefer open source software
- Comfortable with terminal work
- Familiar with backup best practices
- Aware of and focused on information security
- Typing speed - >11000 characters/hour alpha, >9000 numeric, both at >97% accuracy
- Experienced with data entry, following a complex set of procedures and rules for how to handle different types and conditions of data, including escalation - CSC Commerce 2010, LLC (Census 2010)
CUSTOMER SERVICE
- 4 years of with-the-public customer service experience, both face-to-face and over the phone
- Able to multitask efficiently - training via helping customers, answering phones, fulfilling managerial requests simultaneously
- First person recognized as "employee of the month" twice - Regal/United Artists Cinema 
CREATIVITY
- Many years of personal projects requiring creative solutions with a minimum of complexity/cost/materials
- Woodworking, electronics, web design (HTML/CSS), graphic design

*E M P L O Y M E N T * H I S T O R Y*
- Key from Image Operator, 2010 Census - CSC Commerce 2010, LLC - Essex, MD - 2/2010-9/2010
- Overnight Stock/Ad Set - Kohl's, Ellicott City MD - 10/2009-2/2010
- Adult Volunteer - Girl Scouts of Howard County Day Camp, Elkridge MD - 2005-current (2 weeks per summer only)
- Usher - Merriweather Post Pavilion, Columbia MD - 5/2008-8/2008
- Box Office/Concessions/Usher - Regal/United Artists Cinema, Columbia MD - 6/2004-6/2007

*E D U C A T I O N*
- University of Rochester, Rochester NY - BA in Music, graduated 5/2009 with distinction